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Brokerage Reviews7 min read

RE/MAX Review for Home Sellers: Brand, Fees, and Agent Questions

RE/MAX is a franchised network, so the local agent and office matter more than a national score. Compare fees, service, strengths, and interview questions.

You cannot review a franchise logo as if it were one agent

RE/MAX gives a seller a familiar brand and access to a large network. It does not give every seller the same fee, marketing plan, response time, contract, or level of attention.

RE/MAX Holdings says its real estate network is 100% franchised. As of December 31, 2025, the company reported 8,601 offices and 148,660 agents across more than 120 countries and territories. The parent company does not own the brokerages operating under the brand.

That structure changes the review. A national RE/MAX rating can tell you something about brand reach. Your sale depends on a local brokerage, a named agent, and the people who will answer buyers when that agent is unavailable.

Quick verdict

RE/MAX belongs on a seller's interview list when local brand recognition, agent experience, and a broad professional network matter. The brand offers training, marketing resources, and technology to its network. Those resources can help a strong agent.

The franchise model also creates variation. Sellers need to compare the individual agent's record, service plan, communication habits, contract terms, and fees. A RE/MAX sign cannot answer those questions.

QuestionNational brand can answerLocal agent or office must answer
Is the network large?YesNot applicable
What will I pay?RE/MAX says commissions are negotiableExact rate, services, and other charges
Who prices my home?The brand provides resourcesThe named agent and supervising broker
Who answers buyer calls?No single national answerAgent, team member, office, or answering workflow
What marketing will I receive?The network offers tools and materialsExact photography, distribution, advertising, and reporting plan
Can I cancel?No single national answerThe listing agreement controls

How the RE/MAX model affects sellers

RE/MAX Holdings describes itself as a franchisor. It licenses the brand and supplies technology, education, training, and marketing to the franchise network. Local broker owners run the offices.

This arrangement can combine national recognition with local ownership. It also means two RE/MAX offices in the same metro can operate differently. One agent may work alone and manage a short roster. Another may lead a team where coordinators, showing agents, and assistants divide the work.

Neither structure wins by default. A solo agent can offer close attention but become hard to reach during overlapping appointments. A team can provide coverage but make the seller wonder who owns the problem. Ask who performs each part of the sale and how information moves between them.

The RE/MAX investor overview (opens in a new tab) provides current network figures and confirms the 100% franchised model. The RE/MAX investor homepage (opens in a new tab) explains the parent company's role as a global brokerage franchisor.

RE/MAX fees and commission

RE/MAX does not publish one national seller commission because the franchisor does not set one.

In its U.S. settlement explanation (opens in a new tab), RE/MAX said commissions are negotiable and are not set by law or RE/MAX corporate policy. It also said brokerages and agents retain the freedom to set or negotiate commissions.

The number in your listing agreement comes from the local negotiation. Ask for the full economics in writing:

  • the listing-side compensation and how the agreement calculates it;
  • any administrative, transaction, photography, staging, marketing, or cancellation charges;
  • which services the quoted fee includes;
  • whether the seller plans to offer or authorize any buyer-side compensation, subject to current law and local practice;
  • how concessions and closing costs affect the seller's expected proceeds.

Ask the agent to prepare a net sheet at more than one sale price. A percentage sounds abstract until it sits beside the mortgage payoff, taxes, repairs, concessions, and other closing costs.

The cheapest proposal can omit work you need. The highest proposal can still fund a generic plan. Compare the service and accountability attached to the fee.

Potential strengths

Brand recognition

A known yard sign can reduce the amount of explanation an agent needs to provide about the brokerage. RE/MAX promotes its brand awareness and trust research to agents and sellers. Treat those studies as company marketing evidence, then ask how the local agent converts recognition into qualified showings and offers.

Network scale

The reported network spans thousands of offices and more than 120 countries and territories. That may help with referrals, relocation, and agent-to-agent contacts. A seller still needs the local plan. Network size does not guarantee that the right buyer will see one property.

Agent tools and education

RE/MAX advertises marketing materials, campaigns, training, designations, technology, and broker support. Its seller-agent recruiting page (opens in a new tab) describes these resources and supplies methodology for its productivity claims.

Resources matter when the agent uses them. Ask to see the listing launch plan, reporting example, photography standard, and follow-up process that your property will receive.

Local operator knowledge

An experienced local agent may know the competing inventory, buyer objections, common inspection issues, and showing patterns in your price range. The logo cannot supply that judgment by itself, but a good franchise office can help the agent build it.

Potential drawbacks

Service varies by office and agent

The franchise structure prevents a national review from predicting your day-to-day experience. Availability, technology, staffing, marketing, and contract practices can vary.

Brand size can hide the handoff

Sellers sometimes interview the lead agent and later work with coordinators or team members. That can provide strong coverage. It can also frustrate a seller who expected one person. Ask for names, roles, and escalation paths before signing.

No universal price

Negotiable fees let sellers compare proposals. They also prevent a website from quoting a trustworthy "RE/MAX commission" for every office. Any article that presents one fixed national rate without the local agreement is guessing.

Marketing claims need local proof

RE/MAX materials emphasize experience, productivity, and trust. Some claims come with research notes and defined samples. None can replace the named agent's recent work on comparable properties.

The interview that reveals the service

Ask each candidate the same questions and keep the answers in one document.

Pricing

  1. Which recent comparable sales support your range?
  2. Which active and withdrawn listings compete with mine?
  3. Which property differences required adjustments?
  4. What evidence would trigger a price change after launch?

Marketing and distribution

  1. Which photos, floor plans, video, staging, and copy are included?
  2. Where will the listing appear, and who checks the feeds?
  3. What will you do beyond entering the listing into the MLS?
  4. How will I see views, inquiries, showings, and feedback?

Buyer response

  1. Who answers calls and texts during a showing, dinner, or another appointment?
  2. How fast does a new inquiry receive a useful response?
  3. Where do you record buyer questions and follow-up?
  4. Who coordinates access and confirms appointments?

Offers and transaction work

  1. How will you compare price, financing, contingencies, concessions, and closing risk?
  2. Who tracks deadlines after acceptance?
  3. Which problems does the agent handle, and which go to the broker, attorney, title company, or another professional?

Contract and fees

  1. What will I pay under several sale-price scenarios?
  2. Which services cost extra?
  3. How long does the agreement last?
  4. What happens if I want to cancel or change agents?

The RE/MAX seller guide (opens in a new tab) tells sellers to discuss listing and marketing expenses and states that the rate paid to an agent is negotiable. Use that as the beginning of the fee conversation.

Who may prefer RE/MAX

A seller may prefer a RE/MAX agent when the local candidate has relevant experience, a documented service plan, and reliable coverage. The network can add useful brand and referral support.

A seller should keep interviewing when the pitch relies on the logo, avoids a written fee breakdown, or cannot explain who responds to buyers. Another RE/MAX agent may be a better comparison than a different national brand because local execution creates much of the difference.

Where Sellable fits

Sellable does not rate, supervise, or replace a brokerage. It helps listing agents cover buyer calls and texts, organize lead conversations, and coordinate showing requests around active listings.

That narrow role matters when a capable agent loses buyer conversations during appointments or after hours. Agents considering response coverage can review how listing agents handle buyer inquiries after hours. Sellers comparing representation with self-management can read the NAR FSBO and agent statistics.

Bottom line

RE/MAX offers a large brand and a broad franchise network. The local agent determines the pricing work, marketing, communication, negotiation, and transaction experience you receive.

Interview the person and the operating system around them. Verify the fee, the work, the response plan, and the exit terms in writing. The balloon logo should earn a place on the shortlist, not make the decision.

Sources

Reviewed August 26, 2026. Fees, services, contracts, and local practices vary. Verify them with the specific brokerage and qualified local professionals.

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